This information differs depending on the cottage selected.
The arrival time varies between 4:00 pm and 5:00 pm and the departure time between 11:00 am and 12:00 pm. The exact times are indicated in the rental conditions of the selected chalet.
Once your reservation is completed and confirmed, you will receive by email the chalet’s instruction sheet. You will find the itinerary as well as all the relevant information regarding the smooth running of your stay.
Your personalized code for access to the chalet will be sent to you by email approximately 24 hours before your arrival date.
All our cottages are equipped with a maintenance service. However, certain basic criteria must be respected.
You must leave the premises in the same condition as when you arrived: dishes must be cleaned and put away, spills must be picked up, garbage and recycling must be put in the designated areas outside, furniture and equipment must be placed in the right places and all lights and windows must be closed. Please refer to the reference document available at the cottage.
You do not need to wash bedding and towels; this service is provided by the maintenance team.
Yes, it is possible to modify the number of people present during your stay.
Please note that the maximum capacity of the cottage must be respected at all times and that the total number of people must be mentioned before the beginning of your stay since the rates will be subject to change ($).
Please inform us by phone at 514-266-7192 or by email at info@passionchalets.com.
In the 24 to 48 hours prior to your stay, a security deposit ranging from $500 to $2,500 (amount varies depending on the cottage reserved) will be blocked on the credit card. This amount acts as a guarantee to cover the cost of any breakage or non-compliance with the terms of the contract.
The amount will be released within a maximum of 5 days following the end of the stay, if no damage has been noted, the cottage is returned in the same condition as on arrival and all rental conditions have been respected.
Some of our cottages accept pets with or without restrictions.
For this information, please refer to the cottage amenities.
The applicable taxes are GST, QST and the lodging tax (3.5%).
Please note that rentals of 31 nights or more are exempt from the lodging tax.
